OM
Obed M
1 reviews | Active since Oct 2024
18 May 2026, 14:32
3 weeks without vodacom network!
Vodacom has not fixed our network yet in the Kwamhlanga Mpumalanga area in section A (Near Tjidelani Primary School). They closed my service request, consultants called all with empty promises telling us about technicians coming to fix this. This is three weeks later. We cant even recieve calls
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
19 May 2026, 07:55Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 May 2026, 07:55
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
19 May 2026, 09:44Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that your query was escalated to the network technicians who are investigated. The investigation may take 7-14 working days to complete. Our Network Team will reach out as soon as feedback is received. Regards Consumer Website Team
Best regards,
Vodacom's reply19 May 2026, 09:44
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that your query was escalated to the network technicians who are investigated. The investigation may take 7-14 working days to complete. Our Network Team will reach out as soon as feedback is received. Regards Consumer Website Team
Best regards,