LK
Lwazi K
1 reviews | Active since Dec 2022
11 Dec 2022, 12:55
3 weeks waiting for a delivery
I have been waiting for a fibre router delivery and installation from Vodacom for 3 weeks now. They keep saying they are escalating the issue and am now out of options in terms of what to do next for help. Pathetic service delivery for a paying client.
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Vodacom's replyOfficial
12 Dec 2022, 08:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Dec 2022, 08:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team