1 reviews | Active since Dec 2017
3 weeks on - no response from Vodacom on query
I had complaint against Vodacom and was forced to eventually air my view on this website. Within hours I had a response from Vodacom who sent me an email address to which I should send my query. I did so on 6 July 2018 and its now 25 July 2018 and there is no response to my query. Is this company for real or what? SR Number SR180 ********** 37 Abstract Fwd: Vodacom Notification - NM062762-4 Opened 06-07-2018 04:17:38 PM
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team