3 weeks no phone
<p>I got a new phone contract from Vodacom.</p> <p>My phone was suspended because I reached my credit limit in the first month.</p> <p>Went into a Vodacom shop, paid the amount owing,</p> <p>My payment was allocated to the wrong account. </p> <p>My phone has now been suspended for 3 weeks. </p> <p>I've phoned every day, went into aq Vodacom shop, logged 3 service requests.</p> <p>My phone is still suspended, and after more than 20 phonecalls, no-one is able or prepared to sort this mess out.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team