3 weeks ans still waiting for fibre.Useless service and agents.

Placed an order for fibre on through the online sales department with an agent named Jade. Had endless issues getting the order delivered firstly and now struggling to get them out to install my fibre line at home. Spoke to a very arrogant agent now Ithumaleng who refused to listen to logic and reasoning and his manager Slie is just as useless in trying to provide a better customer experience by giving clearer answers and trying to understand the frustration of not having a service that I'm subscribed to. The agents and managers need better training in that department. Everyone that I've spoken to since the 20th of November are totally ***********!!!!!