XS
Xolani S

1 reviews | Active since Dec 2017

27 Jan 2020, 13:24

3 weeks 5SR. still no resolution

6th Service request for Vodacom to fix what they messed up on my contract, I still do not have a resolution. Instead, they are coming up with stories instead of resolving the issue, if you can not fix what you messed up, who should?

0
Replies (2)
Vodacom
Vodacom's reply27 Jan 2020, 14:01
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
XS
Xolani S's update29 Jan 2020, 13:02
Reviewer Update
thank you for nothing.