1 reviews | Active since Apr 2017
3 times dead vodacom customer service
<p>Phone call 1: Dear vodacom please send me a quote for contract closure. Yes sure sir will send you email. = no email received.</p> <p> </p> <p>Phone call 2: Me: your're the second person i have tried ,,,please send me a quote. yes sure will do= no email received.</p> <p> </p> <p>phone call 3: Voda: says she be listening in the backround whilst the other vodacom representative helps me out. This guy(Vcom) says he cant help because its the wrong time of the month, so i tell him he should phone me back to organise the quote because i wont phone again. he says he cant, i ask him if he uses a diary then he can jot me in like a pro but unfortunately no can do. then lady in the backround says she will contact me herself . this never happened, no service , 3 times no service.</p> <p> </p> <p>Customer service is void at vodacom. the employees have no skil in serving people who pay for services!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Morne
Kindly be advised that feedback has been sent to you via email.
Regards,
RJ
Dear Morne
Kindly be advised that feedback has been sent to you via email.
Regards,
RJ
