RA
Robert A
1 reviews | Active since Jun 2020
13 Jul 2020, 14:50
-3 Stars for Vodacom.
Once again, a month down the line and Vodacom has still not been in contact with me. If I could give this company a negative rating, trust me I would. After a sudden reconnection of my line, for a mere 2 hours, they once again decided to cut my line off without notice. This business needs to get its priorities straightened out and actually focus on their customers, the people whom pay their salaries. Their service continues to be substandard. It is pathetic how "powergiants" such as Vodacom treat their clients.
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Replies (1)Vodacom's replyOfficial
13 Jul 2020, 15:52Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Jul 2020, 15:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
