1 reviews | Active since Mar 2017

27 Mar 2017, 17:42

3 months with no luck.

<p>I upgraded to the Red VIP pakage in Dec 2016</p> <p>After 100 calls made to Vodacom i still cant buy data bundles. Vodacom is pathetic i am sick of the usual</p> <p>"We will escalate the problem" </p> <p>You guys are *********** to solve any problem. ********** 754</p>

0
Replies (2)
Vodacom
Vodacom's reply27 Mar 2017, 19:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update01 Apr 2017, 07:19
Reviewer Update

Good Morning. Thank you, your technical depertment called me, but it is still not working.

I still cant buy data. This is so frustrating. How can a big company like Vodacom not solve a small problem like this? Error *111# Error code " an error has occurd, please try again later. Vodacom application error "were sorry there was an error in provisioning" persons name that called me Dane Larson email ********** i have sent him screenshots of the errors, still nothing.