3 months to cancel Vodacom contract

Cancelled my contract on 7 May 2026. to date the contract has not been cancelled. phone this morning 8 June 2026 and they confirmed the last day will be 31 July 2026. see email sent to me: We have received your request to convert *** to pre-paid. It has been logged and will take effect on 2026-07-31 00:00:00. Please note that any outstanding usage costs will be billed in the next month's billing cycle.

We recommend you use any remaining minutes and data before this date as it will be lost during conversion to prepaid.

For any queries, please call Cancellations on ***.

Kind regards

Vodacom I have requested to get the recording of the 7 May 2026 where I cancelled. said it would take 48 hrs after I was promised this on the 7 May 2026 by someone called Sam. really ***** as they take 3 months to cancel your month . In my case it was a month to month contract. will not advise anyone to take out a contact with Vodacom.