CVdM
Carissa Van der Merwe
1 reviews | Active since Nov 2017
03 Oct 2021, 22:08
3 months to cancel a contract!!!
Pathetic service! Been struggling since July to cancel to move over to prepaid. Call centre agents clearly ***********. Stores unable to assist with requests and reverts client back to the *********** call centre! When debit order date comes, your accounts department is hard at work!!!
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
04 Oct 2021, 07:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Oct 2021, 07:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team