3 months porting nightmare!!

I bought a Samsung S5 using the online service in December and MADE it clear that I wanted my MTN number to be ported to the new contract. The first sim card delivered was the wrong sim card which meant I could not even do the porting. I made a request to have the number ported again within the same week and a second sim card was delivered which was meant to be a plug and play thing...only to realize that the sim card was not registered on the network. Made numerous attempts to call and have my porting done until I gave up and decided to enjoy my quiet Christmas holiday on the MTN network. Came back in the new year and resumed to make request to have my porting done and was told that the 14day period had passed and couldn't do the porting. Only after 3months Vodacom admits it wasn't my fault and offer me a cancellation ... that's the best they can do.... VODACOM you have no appreciation of your customers...loss of one customer is one too many !!!