3 months of debit order, dololo service

<p>Kindly refer to case VLD 11958 for insurance claim. This goes back to July 2016 when i first made a claim for cracked screen. I ended up being quoted for new gadget as my ipad was deemed "beyond repair" - this is after initially the assessor said screen can be fixed. </p> <p>Ipad was collected from me initially late 2016, december 4th i think. It was returned after i made contact after a month.</p> <p>i was unhappy with the repairs and took it back on 03/01/2017. I called earlier this month and i was told two months after ipad had been by them, them hadnt found any fault- not sure why the info wasn't voluntarily given to me. Anyway, a month later i am still waiting, not even sure where my ipad- well i figure its just there waiting for me. I made contact via email on the 15/03 and there was no response from insurance not repairers. Today i sent another email, which insurance just retaliated that repairers must call me urgently. This is really unacceptable.</p> <p> </p> <p>Moipone</p>