1 reviews | Active since Aug 2014
3 Months later, Problem not solved.
Dear VODACOM, Since 1st March you are still unable to find the solution. After many attempts to find help feom Vodacare to calling customer services,NO SOLUTION! But I am invoiced for requested 2G more data, however still receiving UChoose 200mins. Still unable to recharge on this sim! MY BIGGEST SURPRISE IS THAT NO VODACOM EMPLOYEE I DEAL WITH THINKS MY PROBLEMS ARE IMPORTANT, IT IS LIKE "WHATEVER". . . After 18 loyal years... I have now witnessed service from Vodacom deteriorate.
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,