3 months and still no resolution.

<p>Im still waiting for someone to help me. The cal centre doesnt know why i am in arrears. My account is paid in full. They can see why the amount is brought forward . The debit ordr date is wrong. Its been on the 15th for the last 10 years amd now its on the 13th. This has put my account at the bank in a negative. I dont know what to do. Vodacom just dont help. I log calls but the people at the call centre cut my call or transfer my call amd must start al over again. </p> <p> </p>