3 ******* VODACOM PORT-OUT REQUESTs.

This is now the 3'th time that this has happened to me! UNACCEPTABLE [First time] 6 November 2018. I was overseas when this happened. More than R3000 was lost because VODACOM allowed this port-out process without my authorization. Vodacom didn't offer any form of compensation, but rather blamed MTN for making the port-out request [Second time] 29 May 2019. Luckily I was in South Africa to stop this porting of my number. How can it be allowed by Vodacom to process any porting requests without asking the client's permission, to allow the port? Vodacom only send a message after the alleged request was received

Worst of all, no operator in client service available after hours.