3 ******* Upgrades Done On Same Day

After having initially written a report on an ******* upgrade that took 3 months to resolve, I found out this week that 2 other numbers on the first mentioned account was also upgraded on the same day, at the same Vodacom, by the same person. I found out about this after wanting to cancel the two numbers since they have been inactive for quite some time. <br> <br> I did not pick up on these upgrades being done since I no longer have the SIM cards to these numbers. How is it possible that nobody that looked into my initial query could tell me that 2 other upgrades were also done on the same day, by the same person and most likely to the same person? I have tried contacting Vodacom's ***** Department with no success and no replies to my e-mail inquiries. <br> <br> I would like to have this resolved as soon as possible as I am currently paying for issues that are not and should not be related to my accounts.