1 reviews | Active since Dec 2016

17 Jun 2023, 09:08

3 Days without Fibre

I am deeply frustrated and entirely dissatisfied with Vodacom's fibre service. In the digital age, a third day without fibre connection is simply unacceptable. Their customer support seems to mirror the performance of their service - unresponsive and indifferent. Their failure to promptly address this critical issue shows a startling disregard for customer needs. As a consumer, I expect and deserve better. In a competitive market, it's clear that Vodacom needs to substantially improve its service or risk losing patrons like me to more reliable providers. I strongly discourage others from suffering this poor service experience.

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Replies (1)
's update17 Jun 2023, 09:12
Reviewer Update
Ps don’t even bother phoning me until this matter has been resolved