3 Days no answer at call centre

Long story short, got new contract phone delivered to me thursday before 12pm, tried calling since then to activate line no answer, no call back except to offer me new contracts, no email response nothing. considering cancelling contract still within 14 day return policy needed vodacom to help went in store refuse to help with online customers, can rather pay R100 extra at MTN for better service.<br> Make-up for bad 1st experience might change my mind gift might make me stay a customer, to think I was going to convert my household to vodacom too.