RK
Raymond K
1 reviews | Active since Jul 2012
24 Jun 2021, 12:29
3 Days and still waiting for airtime!!!
On 21 June I bought R100 airtime for my wife for her number *** with reference number E*** but 3 DAYS LATER it still doesn't reflect. Please credit this number with R100 airtime which I've purchased (reference number above) then I will delete or change my review.
NB!!! This is the second time I've complained about this and then I get a reply that someone will be in contact. No one has contacted me or my wife. However, why contact us. Just look at the above reference number and check that R100 airtime was loaded on *** and you will see it hasn't.
Thank you
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Replies (1)Vodacom's replyOfficial
24 Jun 2021, 12:55Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Jun 2021, 12:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
