1 reviews | Active since Apr 2015
3 Contracts opened under my name with no consent
Its been 3 months that I have called Vodacom and visited the 2 x Sandton branches asking for assistance.
I have 1 contract opened and a month later a consultant called to offer me a better package with lower costs ensuring that I keep my same number. 2 additional contracts have been opened under my name and with all the calls and visits to the branches no one has even attempted to assist.
This is ***** and I will take this people to task as they list our names for their ***** ups. I want my name cleared and I am not responsible for the other 2 contracts.
They have done this to a few friends and work colleagues of ours and we going to find a way in which we can report and petition against.
Please can you assist with resolving this.
This morning I received a notification that my credit rating has been updated.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good Day
Kindly note that we have mailed you for further assistance.
Regards
Dc
Good Day
Kindly note that we have mailed you for further assistance.
Regards
Dc
