CA
Caroline A

1 reviews | Active since Oct 2013

23 Sept 2015, 21:06

3 BROKEN PHONES IN 2 MONTHS

I upgraded to a Microsoft Lumia in August. After 5 days the phone restarted numerous times by itself. The phone was send back and after 10 days the phone was changed for a new LG Leon. After 2 weeks the LG Leon just switched off after 3 minutes and it said that the battery was invalid. The phone was returned and after ANOTHER 10 days of waiting I received the replacement LG Leon which is supposed to be new. Did not come in a sealed box AND IS DOING EXACTLY THE SAME THING the minute I switched the phone on. I wonder if it EVER was replaced and if they did not send me the same phone back.<br> <br> I have had no joy out of this contract so far and want to cancel it and get a phone from another supplier as Vodacom is not helping me at all.<br> <br> I AM UTTERLY FRUSTRATED WITH THIS ****PY VODACOM PHONES!!!<br> <br>

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Replies (1)
Vodacom
Vodacom's reply24 Sept 2015, 08:17
Official
Hello Caroline Amrouni,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team