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handri.vorster handri.vorster

1 reviews | Active since May 2017

15 May 2017, 15:27

2nd time in 1 year that my Account has been de*****ed !

<p>This is now the 2nd time in 12 months that Vodacom has allowed someone to de***** my account.</p> <p>My account was hacked, and upgraded to a cellphone handset contract AGAIN !!</p> <p>I have filled in an Affidavit (again) and mailed it through to ********** with my ID copy (again).</p> <p>I have reversed the new debit order and i will keep on reversing the debit order until VODACOM FIXES MY ACCOUNT !!!!! </p>

0
Replies (3)
Vodacom
Vodacom's reply15 May 2017, 15:54
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply19 May 2017, 11:16
Official

Dear Handri,

Feedback provided and query resolved.

Regards,

Cassandra

Vodacom
Vodacom's reply19 May 2017, 11:16
Official

Dear Handri,

Feedback provided and query resolved.

Regards,

Cassandra