2nd review in a week - Unbelievable

First the cancellation process was a problem and now getting a new line is also a problem.

I finally got my cancellation done after being sent from pillar to post, I then app**** for a contract via the call centre aswell as online.

I get an sms for both applications saying its being approved, the online application was cancelled by myself and the one via the call centre kept open as it allowed for me to keep my prepaid number.

I contact 1945 to enquire when I can expect delivery of my device only to be told all my applications have been cancelled due to there being no stock. Noma advised me that she is unable to pick up my application that was done via the call centre, after explaining for about the 3Rd time and giving her the ref that Vodacom sent me she says that she is not able to find my application and theres nothing she can do. Miraculously she eventually finds my application and says theres nothing she can do and I need to call the call centre and ask to speak to Johannes (this is after about 45 minutes of being on the call)

Will this be resolved or should I take my business elsewhere?

All I want to know is when will I be receiving my device, application has been approved as per sms received.

Terrible terrible service from the leading service provider in the country.

Shock me and solve this one...