GP
Gavin P
1 reviews | Active since Sept 2014
28 Jul 2023, 16:21
2nd post but now call back
VODACOM FLAGGED MY NAME AS *****ULENT, BECAUSE THEY DELIVERED A DAMAGED PHONE AND THEY SEND ME UP AND DOWN FROM ONLINE TO STORE LIKE IM A SMALL CHILD.
I'm still waiting FOR SOMEONE TO CALL ME BACK. ITS BEEN TWO DAYS.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
29 Jul 2023, 17:35 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply29 Jul 2023, 17:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
GP
Gavin P's updateReviewer Update
29 Jul 2023, 18:27I posted on the 26th and 29th of July. No one from Vodacom called me.
GP
Gavin P's update29 Jul 2023, 18:27
Reviewer Update
I posted on the 26th and 29th of July. No one from Vodacom called me.
Vodacom's replyOfficial
31 Jul 2023, 09:45Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your query is in hand with our Hellopeter team. Kindly allow our team to investigate and provide feedback.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your query is in hand with our Hellopeter team. Kindly allow our team to investigate and provide feedback.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply31 Jul 2023, 09:45
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your query is in hand with our Hellopeter team. Kindly allow our team to investigate and provide feedback.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your query is in hand with our Hellopeter team. Kindly allow our team to investigate and provide feedback.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,