2nd Part of Vodacom don't care about clients

After yet another phone call from (Shirread.. - apologies, I cannot hear his name), at 8:33 this morning, and a discussion about the ongoing problem with my account, I was told that this is the last offer from Vodacom for a credit. This is not an offer from you, you made a mistake on my account. When I said that I do not accept, S... said that there's nothing to do about it. I mentioned that I will request help from HelloPeter again, upon which he told me that he will delete my post, and I will not get any further with my problem. I mentioned Twitter and Facebook, and I was told to go ahead, nothing will be done. Is this the attitude of Vodacom employees, to when there is a real problem, to tell a client to go ahead, do what you can!?? No wonder there is today again 72 compalints about Vodacom, and it is not even 9am yet!!! Vodacom, you dissapoint every day more and more. After being a client for 16 years, I am truly disgusted with supporting you for this long.