2nd ******* simswop on my contract in 3 months
<p>My number was *******ly taken for the 2nd time since 4 March (1st ******* simswop) and Vodacom employees are part of this *****. Nothing is done to protect me as a contract customer and such ******* employees are not held accountable. I have no access to my number and have to go to a Vodacom shop with my ID to get another simswop done to get my number back, 2nd time in 3 months. My account was supposed to be flagged to prevent simswop without ID in shop but the 2nd ******* simswop was done on Saturday, 10 June 2017 @ 06:40. Which Vodacom shop are open for such business at that time of day?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day
Kindly note that we have emailed you feedback on your query.
Regards
Dominic
Good Day
Kindly note that we have emailed you feedback on your query.
Regards
Dominic
