2nd Complaint in 2 months

I have logged a complaint last month with vodacom with regards to my data that went off my account for my phone going automatically to be updated.<br> I however got that complaint sorted out and they have showed me exactly how to go about putting the hold on on my phone so that this does not happen again.<br> Now this month the exact same thing has happened and I lost DATA again. Is this going to be a monthly thing because if that is the case that I would like to find out how can I cancel to go to another service provider.<br> When I called the call centre they could not help me and advised that I go to the closest vodacom store which I have done and still no help. I have had my contract ongoing to years and never had this problem. I would like answer to whether I should move or not, and I want this sorted out soon.<br> I will not except this happening every month and loosing money every month for something I did not do.