2nd complaint

Attention mr Shameel Joosub. It is a pity the employees of Vodacom does not take complaints on this platform seriously. I have lodged a complaint on Wednesday 9th June. 6 days later NO response via anybody, just a stupid automated response which is not relevant to my problem. You are a financial services provider and Vodacom should obviously know about TCF. It stands for Treating Customers Fairly. Is Vodacom not interested to get a complaint sorted or are the client base of such a nature that you JUST DO NOT CARE?