2nd complain in a month

VODACOM! THIS IS MY SECOND COMPLAINT IN A MONTH. WE TOOK OUT A CONTRACT ON OUR OTHER ONE. THE CONTRACT WE TOOK OUT MID NOVEMBER. DECEMBER WE THOUGHT IT WILL BE ACTIVATED, THEN THEY SAID 1ST JANUARY. CALLING WHOLE MORNING THE STORE, THE STAFF IS TOO BUSY TAKING OUR CALL. JUST NOW CALLING THE CUSTOMER SERVICE NUMBER THEY DISCOVERED SOMEONE IN THE STORE CANCELED OUR CONTRACT. THE CONTRACT WAS TAKEN OUT IN WEST COAST MALL. HOW PATHETIC!!!