NR
Ntsako R
1 reviews | Active since Jun 2020
11 Jun 2020, 07:43
2gig I didn't sign for
I have a contract phone with vodacom which m paying 500 and get 230 airtime on the 1st of this month I got 230 airtime plus 2gig of data I was shocked when they sent n invoice stating that I need to pay 800 I requested them to show me where I've signed for the 2gig that they freely gave me I am very upset I won't pay that crazy figure
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Vodacom's replyOfficial
11 Jun 2020, 07:45 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jun 2020, 07:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team