2GB Missing

Item: Vodacom
Rating: 1
Author: Aletta V

Bought 2GB Sat 10 Feb 2018. Not activated had to buy additional 1GB to be able to connect to network. Your Vodacom 2GB Once Off data bundle has been activated and is valid until 11/3/2018. To view balances, buy bundles & save dial *111# or visit vodacom.mobi THIS 2GB HAS NOT BEEN ACTIVATED!!!!

Helpful (0)

Replies (3)

Vodacom's replyOfficial

11 Feb 2018, 13:58

Good day

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.??

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom's reply11 Feb 2018, 13:58

Official

Good day

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.??

Regards,

Vodacom Consumer Website Team

Best regards,

Aletta V's updateReviewer Update

13 Feb 2018, 08:42

STILL WAITING FOR THIS 2GB BUNDLE TO BE ACTIVATED!!!! Your Vodacom 2GB Once Off data bundle has been activated and is valid until 11/3/2018. To view balances, buy bundles & save dial *111# or visit vodacom.mobi

Aletta V's update13 Feb 2018, 08:42

Reviewer Update

Vodacom's replyOfficial

14 Feb 2018, 12:55

Dear Aletta

As discussed, this matter has been resolved.

Have a pleasant day further!

Regards,

Best regards,

Vodacom's reply14 Feb 2018, 12:55

Official

Dear Aletta

As discussed, this matter has been resolved.

Have a pleasant day further!

Regards,

Best regards,

2GB Missing

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