*****

Vodacom deducted money from my bank account without my consent. Apparently someone stole my details and opened a contract with them. However I feel like this is inside job as the device was delivered to an address in Florida lake and the SIM card was locked after few days of delivery. I have sent the required documents to the ***** department in July, it's now August and I am told to call After sales which sends me from pillar to post. An amount over R4000 was deducted from my bank and It is difficult to contact Vodacom. Iam being sent from one department to another. I only have this ref number EC-1M40-287ZJQ.