WA
Waseem A

1 reviews | Active since Feb 2018

05 Feb 2018, 16:27

2billion rand a month from data and still robbing us.

I recieved a free 1 gig instagram bundle from vodacom. i sms NXTLVL to the number 31118 and it never worked.. vodacom claims they havent sent me or have no record of sending me a free 1gig instagram bundle, but i have a screenshot of the sms. then they provide me with a no to send a screenshot via mms when i try to send it, its says number is not on a network.. vodacom = unreliable

0
Replies (2)
Vodacom
Vodacom's reply06 Feb 2018, 06:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply06 Feb 2018, 11:04
Official

Hi Waseem

As discussed, this matter has been resolved.

Have a pleasant day further!

Regards,

RJ