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1 reviews | Active since Nov 2016

16 Mar 2018, 08:58

28 DAYS OF WAITING, NO RESOLUTION, ANOTHER WAITING TIME

8 MONTHS OF PREMATURE CANCELLATION PAID UP, I AM STILL BEING BILLED, I ASK FOR MY REFUND, I AM TOLD TO WAIT 7 DAYS, AFTER 7 DAYS AFTER 7 DAYS AFTER 7 DAYS, 28 DAYS LATER I AM STILL WAITING.

BAD SERVICE PROVIDER, NEVER AGAIN WILL I USE YOUR SERVICE, I WILL NOT RECOMMEND IT TO ANYONE, SAVE YOURSELF THE STRESS AND MONEY OF FOLLOWING UP YOURSELF,

0
Replies (1)
Vodacom
Vodacom's reply16 Mar 2018, 10:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team