AK
Abdul K
1 reviews | Active since Jun 2018
30 Jun 2018, 06:31
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I have taken a 5GB 24month top up contract including a Samsung tablet which was on special for R269 at its inception which is currently at 17 months. After 6 months passed, vodacom has increased it to a new value R329. Which after having reviewed , it was put back to R269p/m for 2 months & back to R329. No successful resolution after several complaints.
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Replies (2)
Vodacom's replyOfficial
30 Jun 2018, 23:08Dear customer
Thank you for making us aware of this issue.
We will investigate this matter and make contact with you in due course.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply30 Jun 2018, 23:08
Official
Dear customer
Thank you for making us aware of this issue.
We will investigate this matter and make contact with you in due course.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
10 Jul 2018, 13:14Hi Abdul
As discussed, feedback was provided to you and this matter is now resolved.
Have a pleasant day further!
Regards,
Rudi-Jo
Best regards,
Vodacom's reply10 Jul 2018, 13:14
Official
Hi Abdul
As discussed, feedback was provided to you and this matter is now resolved.
Have a pleasant day further!
Regards,
Rudi-Jo
Best regards,