AH
Adele H
1 reviews | Active since Jun 2016
11 Apr 2021, 09:49
275 airtime not loaded no answer at customer care...
I bought 275 airtime yesterday.... Up to now still not added.... Tried to phone numerous ltimes and get a message after how long wasting my time due to emergency protocol this call can't be answered goodbye.....can I please get my money back or airtime added to my phone... This is ridiculous!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
11 Apr 2021, 10:47Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Apr 2021, 10:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
11 Apr 2021, 10:47Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Apr 2021, 10:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team