27 year loyal customer de*****ed
So after 27 years as a loyal customer I have been de*****ed by Vodacom. Hey, that can happen. my challenge is not the ***** but getting someone to deal with it. Call-centre not bad at answering but zero keeping of undertakings. Email? I'm tols I'm a priority and will be attended to within 14 days... Priority? Next month I will no doubt be de*****ed again as I am on debit order.....
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Vodacom's replyOfficial
16 Feb 2021, 07:41Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Feb 2021, 07:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team