1 reviews | Active since Mar 2016

26 Mar 2018, 12:12

2600% price increase!!!!!

Really?! a 2600% price increase?!!! so your customer now have to make up for YOUR poor, unprofessional, unsuccessful management? this is disgusting you make your customers responsible to make up for YOUR loss. this is actually pathetic. Vodacom, do you feel the embarrassment? because you should feel the embarrassment.

0
Replies (2)
Vodacom
Vodacom's reply26 Mar 2018, 13:19
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply26 Mar 2018, 14:29
Official

Dear Matthew,

On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.

Please refer to the email which we have sent for feedback on this correspondence.

Warm regards,

Shad

Best regards,