JA
Jo-ann Auret
1 reviews | Active since Feb 2022
03 Mar 2026, 08:43
25 Years Loyal Vodacom client - How do I Cancel???
I want to cancel my contract. Amir tried to help me last week and said he will call me back last week Thursday. But I have seen no call and no email. His solution to saving me money and retaining me was getting me to agree to new 24/36 month agreements nr *** quote nr will confirm.
His service was really good I have to give him that on the day but follow up non existant.
Can a manager please email me to help me cancel ***.
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Replies (5)0
Replies (5)
Vodacom's replyOfficial
03 Mar 2026, 10:25 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Mar 2026, 10:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JA
Jo-ann Auret's updateReviewer Update
03 Mar 2026, 14:43Please let me contact me on email:
***
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JA
Jo-ann Auret's update03 Mar 2026, 14:43
Reviewer Update
Please let me contact me on email:
***
***
JA
Jo-ann Auret's updateReviewer Update
03 Mar 2026, 14:44Please contact me on email I can not answer the phone during working hours.
JA
Jo-ann Auret's update03 Mar 2026, 14:44
Reviewer Update
Please contact me on email I can not answer the phone during working hours.
JA
Jo-ann Auret's updateReviewer Update
13 Mar 2026, 11:40Still no response from Vodacom management on email to chat to me a client loyal for 25 years?
email ***
email ***
JA
Jo-ann Auret's update13 Mar 2026, 11:40
Reviewer Update
Still no response from Vodacom management on email to chat to me a client loyal for 25 years?
email ***
email ***
JA
Jo-ann Auret's updateReviewer Update
13 Mar 2026, 14:17As I have asked more than once now please lets communicate on email.
JA
Jo-ann Auret's update13 Mar 2026, 14:17
Reviewer Update
As I have asked more than once now please lets communicate on email.