GM
Gaamangwe M

1 reviews | Active since Aug 2020

02 Nov 2020, 12:05

24 Months is becoming 36 Months Contract

My contract ended with vodacom somewhere in June 2020. I called the cancellation department and they try to get me to stay with them but i explain myself over and over that i cannot stay with a company that will backlisted within a month of not be able to pay my premiums and to make the matter worse, they where overcharging me with +/-R300 more than my signed contract (called nd work in shops) they told me the subscription will be stopped. I was told tat end of October the contract will be cancelled and will receive the confirmation, to no avail

Anyone out there to help me out of this miserable network (I even told them to keep their number), anyone to assist will really appreciated the tips/referral

The worst is that Covid-19 year was not easy for all of us.

0
Replies (1)
Vodacom
Vodacom's reply02 Nov 2020, 12:07
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team