24 Month Fibre (3 months Free) is a ****

Put simply please do not take out a contract with Vodacom. I took out a 24 month contract and they promised me 3 months free but keep debiting my account then promising to credit my account. The consultant Moosa Fenela gave me a promise to credit my account and a reference SR*** on 8th May but I called again on the 20th, still no credit. The consultant Gugu said she would would escalate to her manager Tom Mahlombe. Still no feedback. And the best part is that no manager is accessible through with Vodacom. The agent even sent me an e-mail to confirm the contract but tehn failed to take calls or sort the problem out. From: Haripersad, Prem, Vodacom South Africa (External) <***> Sent: Thursday, 13 February 2020 08:24 To: Anben Sami <***> Cc: *** Subject: fibre !!!

Good day

Hope you are well

Please see attached as promised

Remember 3 xmonths free on 24 month contract and 100 interim lte while u wait

Thanks