SH
Sarah H
1 reviews | Active since Mar 2015
27 Mar 2015, 14:55
24 month contract price increase
End of January I upgraded my phone and signed a contract for R219 x24 months. Yesterday I get an e-mail and sms from vodacom to say that from 1 May 2015, my contract monthly premium will increase. <br> <br> Firstly nowhere in my contract does it state that prices are subject to change, secondly if I sign a contract of R219 x24 months, it actually means you pay that amount for 24 months, DUH!!! <br> <br> What's the point of signing a contract if Vodacom is not going to adhere to it!!!!!<br> <br> Please respond as a matter of urgency or I will take this further!!!!!!<br> <br>
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Replies (1)Vodacom's replyOfficial
28 Mar 2015, 06:29Hello SASLInterpreter,
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 Mar 2015, 06:29
Official
Hello SASLInterpreter,
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
