NO
None O
1 reviews | Active since Jan 2013
09 Mar 2026, 13:19
24 Month contract LIE- you will NEVER cancel!
Took out a 24 month Data contract in October 2023. Think I could cancel in 2025? No the jokes on you, the Vodapay App says it only ends in April 2026. Great, think I can cancel NOW? Nope, don't think its that easy. Apparently the contract can only cancel in July, 8 months beyond the 24 month contract. Ok, think you can get hold of someone at Vodacom that can sort it out? HAHAHHAHAHHAHAHAHA! Funny, nope. Once you are caught in a Vodacom contract, they will make sure it will be a living nightmare to cancel it. So if you value transparency, your sanity, a working service, and CUSTOMER service. Stay away from this Network!
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None O's updateReviewer Update
19 Mar 2026, 10:03Good day,
Don't bother, through my persistence I finally managed to get through to a Retentions agent NOT from the Durban office, who actually had the ability to think - and he has cancelled my contract. I am TRULY looking forward to cancelling all my other contracts this year. Vodacom is going to continue to bleed customers until they sort out their customer service.
Don't bother, through my persistence I finally managed to get through to a Retentions agent NOT from the Durban office, who actually had the ability to think - and he has cancelled my contract. I am TRULY looking forward to cancelling all my other contracts this year. Vodacom is going to continue to bleed customers until they sort out their customer service.
NO
None O's update19 Mar 2026, 10:03
Reviewer Update
Good day,
Don't bother, through my persistence I finally managed to get through to a Retentions agent NOT from the Durban office, who actually had the ability to think - and he has cancelled my contract. I am TRULY looking forward to cancelling all my other contracts this year. Vodacom is going to continue to bleed customers until they sort out their customer service.
Don't bother, through my persistence I finally managed to get through to a Retentions agent NOT from the Durban office, who actually had the ability to think - and he has cancelled my contract. I am TRULY looking forward to cancelling all my other contracts this year. Vodacom is going to continue to bleed customers until they sort out their customer service.