ZC
Zaakirah C
1 reviews | Active since Nov 2010
03 Apr 2025, 15:03
*****!!!
Good day Vodacom,
Your call centre has committed ***** on my Vodacom account by migrating to options which I have not given consent. This according to your Hellopeter division is being investigated. I have reversed the debit order until Vodacom corrects the error and will not pay until such. You have caused me so much on an inconvenience and now I have your collections call centre hounding me and talking me to as if I was at fault as there are no notes. Please attend to this or further action will be taken.
Thank you
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Replies (1)Vodacom's replyOfficial
04 Apr 2025, 08:23 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Apr 2025, 08:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
