MF
Mikhail F
1 reviews | Active since Apr 2021
24 Mar 2023, 13:17
23 days no wifi connection
I have gone 23 days without wifi connection Your team is a bunch of useless assholes that can't assist. Everyday it's a new team leader or a new agent I'm sick of dealing with this company. I pay 12 000 every month I'm a platinum member and this is the service you choose to give me
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Vodacom's replyOfficial
24 Mar 2023, 14:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Mar 2023, 14:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team