1 reviews | Active since Nov 2016

02 Dec 2016, 14:37

22 mins and counting at your useless call centre

<p>thought I would let you know how useless your call centre is </p> <p>I have been on hold for 23 mins now and still waiting </p> <p>i hope you all get stuck in traffic or get put on hold for half your day every day for a month. </p> <p> </p> <p>I am still waiting for you to call me back about my cancelled contract that was not cancelled!!!!!</p> <p> </p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply02 Dec 2016, 15:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team