22 days without fibre

Been without fibre since the 24th of December 2021. Have had 3 technicians out now, first guy said this is a major break for the major break department, fibre line underground needs replacing. They then sent another technician who was not equipped to do this, he then escalated the matter and reported it as a major fix. Now on 22 days without fibre and they have sent the wrong technician again who is unable to fix the problem. In the meantime since the 24th of December I have had the Nokia team *******ly close the tickets I have opened with vodacom 4 times stating either the issue has been resolved or they cant get hold of me. Unacceptable. I have had 2nd line resolutions department give me their private numbers and email addresses trying to help me but the problem is Vodacom dont fix the issue, they rely on Nokia who did the infrastructure but they dont have a clue what they doing and they keep closing my service request and then I have to phone customer care again and open a new ticket. Disgusting.