RL
Ryan L
1 reviews | Active since Apr 2020
13 Dec 2023, 13:27
22 Business Mobiles - Vodacom Service Reps offer 0 service
Working with Merrisha Naidoo, Vodacom (External) and Verona Criselda at Vodacom Business - we moved 20+ business mobile lines, porting was a mess and then when we tried to work with them to resolve they went missing - no response to queries, emails or calls.
Service is below 0
Ryan
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
13 Dec 2023, 13:58Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 Dec 2023, 13:58
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
RL
Ryan L's updateReviewer Update
19 Dec 2023, 12:51Nobody has tried to call me and the issue remains unresolved.
RL
Ryan L's update19 Dec 2023, 12:51
Reviewer Update
Nobody has tried to call me and the issue remains unresolved.