21st Century

I am a valued client of Vodacom for the past 10 years using the same number but today i just had it with Vodacom, i am contracted with them but my husband is the account holder dispite the fact that the handset & number belongs to me never mind the property of the item is in my posession. So firstly i book the phone in 3 to 4 weeks ago for repairs the store did not have any spares to offer me so i had no phone, secondly after many enquires i am advised to repair the headset a minor thing on the screen its not even cracked nor scratched and the cost associated is in exess of R2000.00 i dont fine anything wrong with the screen and would have assumed it could just been glued or clipped in placez. I might as well just buy a new phone and what i find difficult is that the contract is comming to an end 16 April 2016 i am advise i cannot cancel the contract reason being i am not the account holder i nearly fell on my back.....but during the time of enquiry and submission for repair no one had a problem. I am speechless at the level of service received from both Call Centre & Branch. After struggling for a month